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How to improve CRM in 4 easy steps:

Without customer loyalty and brand advocacy, you really can’t succeed in your business; whether it is a startup launch or your fifth year of business. Steve Jobs rightly said that …

How to build everlasting customer relationships in 3 simple steps:

Often, it doesn’t require much thought and consideration before buying cheap and simple consumables and that includes buyers’ intentions of interchangeability of products and services as well. Interchangeability is recognised …

Why Facebook videos are the latest fad amongst marketers?

According to Mark Zuckerberg (CEO, Facebook), Facebook reportedly has almost one billion video views every single day which makes us pretty sure that the future of social networking would be …

Tips for creating optimum customer experience

New age customer care can’t be achieved by just responding to customer requests and queries. You need to be proactive and reach out, engage with prospective customers and connect with …

How to select the right CRM for your business

It is widely accepted that CRM solutions can serve as crucial tools for companies of all sizes and industries. The ability to seize, track, and share relevant customer data can …

5 easy steps for maintaining loyal customer database:

Loyal customers are the significant nub of every successful business. The probability of selling to an existing customer is 65 – 75%, while that to a new prospect is only …

How to transform your business’s contact centre

Data analytics are lately proving to play a crucial role in assisting contact centres for channelizing a smooth and delightful medium between customer satisfaction and service cost. Using analytics, businesses …

Effective personalization trends that reshapes every buyer’s journey

Customer loyalty results when a brand can form a relationship with the buyer offline through acts of meaningful remembrance by knowing their preferences, or through product or service recommendations as …

5 words that could make or break your brand promotion

Words can be strong, persuasive, passionate and when used precisely in marketing and sales communication and presentations, extremely lucrative. Wonder why some redundant power words keep showing up in promotional …

5 ways to generate better sales through CRM tracking

Smart new age marketers track clients by using customer relationship management (CRM) software to boost sales as well as stay organized. This holds true for any business set up, big …