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Tag: Customer Engagement

Reward Programs –The smarter way to engage customers

Rewards are the surprise key elements in CRM, which also helps in conquering surplus customer engagement. The importance of rewarding begins with the first customer purchase, that deals accurately and …

How to leverage Customer Engagement through mobile technology?

Mobile phones have become the most indispensable part of our lives and its’ just growing rapidly with every passing day. Around 1.9 billion people are using smartphones already, and the …

Loyalty Solutions – Transforming Customer Management inside out

Gaining a new customer is usually the prime focus for any organization, but it is equally important to retain the loyalty of existing customers at the same time. Traditionally, the …

Role of Loyalty Programs in today’s business scenario

‘To gain big, you need to let go of a few’. This underlines the purpose of the various loyalty programs undertaken by the companies. If there is one thing that …