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Tag: Customer Relationship

How to select the right CRM for your business

It is widely accepted that CRM solutions can serve as crucial tools for companies of all sizes and industries. The ability to seize, track, and share relevant customer data can …

Track Customer Satisfaction for delivering holistic customer experience

There’s been a significant change in Marketing Strategies regarding, brands and customer interaction. It shows that traditional rules were failing to satisfy customer needs, which in turn was affecting brand …

Customer Care Vs Customer Delight

These days “Customer Care” and ‘‘Customer Delight ’’are often mistaken to be the same. But the real significance of these terms is quite different from the traditional thinking. Though they …

Rising Vogue in Loyalty Programs and Solutions

To build a lasting customer relationship, it is essential to know the right tools for marketing Loyalty Solutions. Strategic loyalty Programs aims to retain customers by using new technology and simplify …